Give Credit Where It's Due - Ben Dattner - Harvard Business Review
You might remember the FedEx commercial "Stolen Idea". A boss asks his team for cost-cutting ideas and a young staffer suggests opening a FedEx.com account. Everyone is silent. The boss then repeats the suggestion, without crediting the staffer, and the rest of the team congratulates him on his brilliance. The commercial is funny because it reveals an all-too-common dynamic in team meetings: misallocation of credit (or blame). What's not funny is the result: stifled collaboration,...
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